Outward Consignment Group logo

Outward Consignment Group

Overall Rating

Rating: 4.7/5 Stars.
(57 Total Reviews)

300 California Street
San Francisco, CA 94104

(888) 707-2384

www.outwardconsignmentgroup.com

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Reviews

  1. R360mWZy3GNqRM says:
    Jerry Smith
    Aug, 27th, 2024

    Fantastic experience! Outward Consignment Group truly excels at what they do. From the moment I walked in, they made sure I felt at ease with the entire consignment process. They took the time to explain the key aspects of my item, ensuring I understood its value and potential. The staff was incredibly friendly and professional, and the service was impeccable from scheduling the appointment to completing the consignment. Every step was handled with care and expertise, making the entire experience reassuring.

  2. R360NQNEwLLHoI says:
    Vanessa Bryant
    Jun, 15th, 2024

    The entire team was incredibly helpful and friendly, making me feel valued from the start. I’m definitely planning to use their services again and will be spreading the word to others about how positive my experience was. It's refreshing to interact with such a courteous and professional group. 😊

  3. R360nVokpweY0Y says:
    Barry Green
    Apr, 07th, 2024

    Selling my truck through this consignment service was fast! I appreciated how they kept me updated whenever someone showed interest. Having access to the buyers' information made it easy for me to reach out and discuss details directly. They were also fantastic at assisting with online inquiries, helping to convert those curious "shoppers" into serious buyers. If you're looking to sell a large item like a car or truck, this is definitely the place to do it. Thanks a lot, OCG!

  4. R360vgu7A4Uigf says:
    Michael Rhein
    Feb, 18th, 2024

    Selling my high-value bike through this service was an absolute breeze. After trying to sell it on my own without much luck, I decided to give them a shot. I couldn't be happier with the choice! The team was genuinely friendly and provided quality service that took all the stress out of the process. It was clear they cared about getting the best outcome for me. Remarkably, the money was in my account within 10 days 😎!

  5. R360JLG3Mzhq9a says:
    Rose Morris
    Dec, 09th, 2023

    Signing up on their website was easy, and the moment I hit a snag, their customer service swooped in like a superhero. Whether I had questions or needed to cancel, they were right there, walking me through each step with patience and clarity. Their support team was incredibly helpful, keeping in touch daily to make sure I was never left in the dark. However, there's a small caveat that stops this from being a full five-star experience...

  6. R360umhXAOYZOE says:
    Frank Bauman
    Sep, 22nd, 2023

    I can’t say enough good things about Outward Consignment Group! After trying other consignment services, I can confidently say this one stands head and shoulders above the rest. Their commitment to quality, and customer satisfaction is unmatched. From start to finish, the service was impeccable, and I always felt like a valued customer. I'm genuinely thrilled I discovered OCG and took the leap. Thank you for your outstanding assistance and speedy responses!

  7. R360hL3dGwIalF says:
    Debra Willis
    Jul, 11th, 2023

    Outward Consignment Group after-sales service is truly outstanding. I was regularly updated on the status of my item, with precise information on its location at all times. Remarkably, my goods arrived earlier than the promised date and in perfect condition. Their service far surpasses that of many local online sites here in BC, Canada. The peace of mind they provide is invaluable and sets a new standard for customer care.

  8. R360owl96S1aJI says:
    Glen Whitehair
    Apr, 3rd, 2023

    I listed my snowmobile late at night, and by the next morning, I already had two offers. It was clear that we had set a fair price. Within just seven days of posting, my snowmobile was sold! The process was quick, and the communication was good. However, I did notice that the platform could use a bit of an upgrade in user-friendliness. Navigating through the steps felt a bit clunky at times...

  9. R3605BbyPrQgyy says:
    Frank Dupre
    Feb, 21st, 2023

    Outward Consignment Group has been an absolute pleasure to work with! Throughout the entire transaction, I received constant updates via email and their customer support was top-notch. Not only that, but my UTV arrived earlier than expected, which was a fantastic surprise. I couldn't be happier with the level of service they provided. A heartfelt thank you to everyone involved for making this transaction so enjoyable!

  10. R360AxiWQ7njK9 says:
    Phil Stricker
    Nov, 5th, 2022

    Finding a buyer and finalizing a deal in less than 2 weeks was a relief. The buyer I dealt with was kind but also cooperative throughout the process. Outward Consignment Group website provided clear guidelines that ensured a smooth and legitimate transaction. Following their instructions was crucial, and it paid off. The buyer followed through by sending the payment to OCG as agreed, and they handled the logistics of delivery promptly. I received the money in my bank account just two days after the inspection period was completed, which was faster than expected.

  11. R360IchOcgIuH0 says:
    Mary Jones
    Oct, 22nd, 2022

    I was initially hesitant about working with Outward Consignment Group, unsure of what to expect. They were transparent throughout the process and delivered on their promise of providing the best possible price after their commission. It's important to note that the initial online estimates may differ slightly upon inspection... Additionally, the offers from prospective buyers have a limited validity period, which was something I learned during the process. Despite these nuances, OCG made every effort to negotiate a favorable deal for my car. I'm giving them four stars for their dedication to transparency!

  12. R360vMVefr0xko says:
    David Dillard
    Oct, 14th, 2022

    I decided to sell my collection of gold coins. The entire process with Outward Consignment Group was swift and also incredibly convenient when it came to receiving payment. Throughout the transaction, their communication was exceptional, keeping me informed at every stage. In an industry plagued with scams, I found OCG to be trustworthy and reliable. I can confidently give them a perfect 10 out of 10 for their impeccable service.

  13. R360Ugf9hwiuAO says:
    Alan Harrell
    Sep, 24th, 2022

    Simply post your advertisement, and genuine buyers will reach out to you in no time! The entire process is incredibly secure, and their customer service team is always available to address any questions or concerns you may have. I really appreciated their attentive support throughout the selling process. Thank you, OCG, for making this experience so reliable!

  14. R360XinnWNn7IH says:
    Frank Rembert
    Aug, 20th, 2022

    I had a great experience with Outward Consignment Group when purchasing a car I found on Craigslist. After sending my inquiry, I received a prompt response the same day. They were thorough in addressing all my questions and provided me with flexible payment options that suited my preferences. Their approach made the entire purchasing process straightforward.

  15. R3603OlbDy9Sm1 says:
    Leona Aube
    Jul, 27th, 2022

    This was my first experience selling through Outward Consignment Group. Following their online instructions, they listed my item on Craigslist and immediately began receiving inquiries from interested buyers within hours. Remarkably, the very first person who contacted me offered to pay my asking price. Outward Consignment Group managed the entire transaction, providing seller protection and arranging shipping via UPS, complete with tracking and insurance

  16. R360N4exYwiOFh says:
    Ella Anders
    Jun, 23rd, 2022

    I chose Outward Consignment Group to buy my BMW 5 Series, which I found on eBay. The sales team guided me through every step, making the whole process incredibly hassle-free. I was impressed by how quickly and punctually the car was delivered, just three working days after finalizing the purchase. Their efficiency and clear communication made the entire experience a breeze!

  17. R360RMqufBCYfX says:
    Willie Jones
    Jun, 2nd, 2022

    Being a first-time seller through Outward Consignment Group was quite an experience for me. I decided to donate the proceeds to charity, so I was initially hoping for a higher offer. However, after a week of waiting for offers and responding to inquiries, I was ready to move forward. Ultimately, I sold my ATV for $6,000, which I found to be a fair deal. Now that I understand how it works, I might consider using their services again in the future. It was a learning experience that ended positively!

  18. R360FuZslUc085 says:
    Roy Harshman
    Apr, 21st, 2022

    I'd rate my experience with Outward Consignment Group at four stars. Everything was handled with a high level of professionalism, which I truly appreciated. However, there was a minor issue that stood out. Despite this, the delivery service they provided was exceptional, extremely flexible and accommodating to my needs.

  19. R360isZVtN9EaO says:
    Brittany Carroll
    Mar, 28th, 2022

    I'm thoroughly impressed with the customer service at Outward Consignment Group, it's beyond amazing. They not only keep you informed every step of the way, providing updates on your item's location, but they also ensured my Polaris RZR transaction went off without a hitch. Everything flowed seamlessly. Kudos to OCG for their service, keep up the great work!πŸ˜ŠπŸ‘

  20. R360KmXJeaM8UF says:
    Joseph Partridge
    Mar, 20th, 2022

    I would rate my experience with Outward Consignment Group as exceptional, deserving five stars. They provided the best service, guiding me through every step of selling my jet ski with expert advice and support.

  21. R360kMkXMPF2DG says:
    Jack Martinez
    Feb, 13th, 2022

    I ordered online through www.outwardconsignmentgroup.com. I appreciated the clear communication that followed. They kept me updated via email every step of the way, which was reassuring. What really impressed me was that the boat arrived a day ahead of schedule! The option for a specific 2-hour delivery window was a lifesaver, as it meant I didn't have to take time off work. The ability to track the delivery in real-time added an extra layer of convenience!

  22. R360UvMpuWxmSK says:
    Gail Blais
    Jan, 3rd, 2022

    Outward Consignment Group made this transaction unbelievably smooth. Having dealt with numerous vehicle and property purchases in my life, this experience stands out as the best. I never once doubted how smoothly the transaction would unfold. The team was incredibly helpful every step of the way, ensuring a seamless process from start to finish.

  23. R360bcLCFsj5GF says:
    Harry Egerton
    Dec, 26th, 2021

    When I set out to purchase an RV, my plan was to scour eBay or Craigslist for the best deal possible. However, after reaching out to Outward Consignment Group, my perspective quickly shifted. Their transparency convinced me that I was indeed getting a fair deal. I'm highly satisfied with the service I received from both the sales team and their financial department. I would highly recommend OCG and will definitely be back!

  24. R360ttKZvLblBD says:
    David Evans
    Dec, 3rd, 2021

    The website was easy to navigate, allowing me to find exactly what I needed. I was pleasantly surprised when my shipment arrived at my doorstep within just two business days. However, I was slightly disappointed with the packaging; while the contents were intact, the outer box seemed a bit flimsy for such delicate items... The swift delivery and user-friendly website earn this experience a solid four stars from me...

  25. R360lIRnGAAfsI says:
    Estelle Chappel
    Nov, 21st, 2021

    I've bought items from four different sellers on Craigslist, and each transaction has been awesome. The shipping was remarkably fast every time, and the items themselves were in great condition. What's more, dealing with Outward Consignment Group has been a pleasure; they respond promptly whenever I have questions and provide outstanding service within a tight time-frame. I couldn't be happier with my experiences!

  26. R360kTcWRCJ8X6 says:
    Christy Richard
    Nov, 9th, 2021

    The delivery didn't align perfectly with their email updates, but it did arrive... which was a relief. The packaging was impressive, ensuring everything arrived intact. While the assembly instructions were clear, I found some of the materials used slightly lacking in quality, though the final assembled product did have a nice appearance. It was a satisfactory experience with room for minor improvements...

  27. R360zshguOVcaW says:
    Craig Spencer
    Oct, 5th, 2021

    Selling my car through Outward Consignment Group was fantastic. The tow company arrived promptly as scheduled, and the driver was exceptionally friendly and helpful. It made the whole process much smoother knowing that everything was handled professionally and with a personal touch.

  28. R360299I1Qp3tz says:
    Michael Casey
    Sep, 20th, 2021

    Talking to Adam from OCG over the phone was fantastic. In today's fast-paced customer service landscape, my experience with OCG stood out as truly pleasant. Adam promptly called back to arrange the pickup date and time, and within just two business days, the two jet skis were picked up. After a thorough process, I received the checks within 12 days!

  29. R360gIbtgqcgOh says:
    Robert Porter
    Sep, 12th, 2021

    Just sealed the deal on a Honda UTV with Outward Consignment Group, and I couldn't be happier. The attitude and professionalism of everyone I dealt with stood out right from their first email. Initially unsure about how to proceed, looking back, it's been a rewarding journey. The team instilled confidence at every step, making the entire experience worthwhile and reassuring.

  30. R360ytIPU0g5Uq says:
    Gail Waldman
    Aug, 15th, 2021

    I'm thrilled with our experience at Outward Consignment Group. The transaction was smooth, and their customer service truly stood out. We're delighted with our purchase, and it meant a lot that they stayed in constant communication to ensure our shipment arrived safely. It's these thoughtful touches that make all the difference!

  31. R360itKuu0ypXg says:
    Linda McLane
    Jul, 25th, 2021

    Absolutely blown away by Outward Consignment Group! Selling my boat was incredibly easyβ€”I practically did nothing. They took charge of listing it, provided daily updates throughout the process, and before I knew it, my boat was sold. I can't recommend them highly enough. It was truly a wow experience!

  32. R360vFM51jPusA says:
    Barton Hood
    Jul, 14th, 2021

    From start to finish, everything was smooth and efficient. The staff at Outward Consignment Group were not only pleasant but also incredibly friendly, making the entire process enjoyable. I wholeheartedly recommend their service without any hesitation.

  33. R360ybVinT77XE says:
    Donald Lewellyn
    Jun, 23rd, 2021

    My eBay purchase turned out to be a smart choice! The buying process was straightforward, and I appreciated the smooth delivery service. I'm definitely planning to return for more purchases in the future!

  34. R360VF46Cq1Up9 says:
    Carl Suarez
    Jun, 6th, 2021

    They not only facilitate smooth transactions but also excel as advocates for both buyers and sellers. Adam, in particular, went above and beyond to ensure everything went smoothly during our transaction. His professionalism made a significant difference in my experience with OCG. They truly set a high standard for how consignment should be managed!

  35. R3607nrlllgq1O says:
    Herbert Milton
    May, 22nd, 2021

    Such an easy transaction! They were incredibly friendly and informative over the phone, which made the process of selling my car an awesome experience. Their attention to detail and personalized service truly stood out, making me feel confident throughout the entire process.

  36. R360iYknov1ira says:
    Barbara Jacobs
    May, 15th, 2021

    outwardconsignmentgroup.com has been my go-to for multiple transactions, and they consistently provide exceptional service. Whenever I needed assistance in selling products or expediting orders for buyers, they were always efficient. Their commitment to customer service is exemplary and rare in today's marketplace. They truly set the bar high for how businesses should treat their customers!

  37. R3602aQbS1OYeC says:
    Paul Harris
    Apr, 13th, 2021

    From the moment they answered the phone to the completion of the transaction, everything was handled with professionalism. I've been a repeat customer of OCG in the past, and this positive experience ensures I'll be returning in the future. Their consistency in delivering excellent service makes them my go-to choice for consignment needs. πŸ™‚

  38. R360dknEHw9LYi says:
    Lynn Neely
    Mar, 19th, 2021

    Initially, I attempted to sell my car myself, but dealing with numerous inquiries and requests to part out the car became overwhelming... Eventually, I decided to let OCG handle it to clear my yard. While I didn't fetch the price I had hoped for, they promptly arranged for towing and issued a check within 8 days... Their swift action and convenience made the process much easier than trying to manage it all myself.

  39. R360oF3AQj2X0m says:
    Christine Verdugo
    Feb, 10th, 2021

    I approached Outward Consignment Group with a hint of suspicion, unsure if I might be dealing with a potential scam... However, I was relieved to find that OCG is completely legitimate and delivered on every promise they made throughout the entire transaction. Looking back, my only regret is not negotiating for a higher price... In hindsight, I believe my car could have fetched more value, especially considering I accepted the first reasonable offer from a buyer in Nevada. Nonetheless, earning them a solid four-star rating from me!

  40. R360624ZaiUwLN says:
    Dennis Gray
    Jan, 28th, 2021

    I had a slight confusion during my transaction with Outward Consignment Group, but a quick call to their team swiftly resolved the issue. They were incredibly pleasant to deal with, and I found their customer service commendable. I look forward to doing business with them again in the future. Thanks, guys!

  41. R360k1CbZzLAYc says:
    Judith White
    Dec, 11th, 2020

    Initially hesitant, I found reassurance after speaking with the agent at Outward Consignment Group. They patiently walked me through each step of the process to sell my RV and arrange for its pickup. Their guidance made the entire experience stress-free.

  42. R360VLSvYqNmDh says:
    James Watkins
    Nov, 13th, 2020

    Upon landing on their website, I was immediately captivated by how well they guided me towards exactly what I was looking for. The process of making a payment was unbelievably simple !

  43. optimized360 says:
    Nathan Baker
    Sep, 21st, 2020

    I encountered a minor hiccup during my transaction with Outward Consignment Group, but their staff resolved the issue for me. Their dedication to customer satisfaction really stood out. I'm impressed enough to confidently recommend them to my friends. Moreover, I look forward to future transactions with them based on this positive experience.

  44. optimized360 says:
    Ronald Akins
    Jun, 19th, 2020

    They impressed us with their exceptional organization. They provided an easy service and went beyond expectations by sharing valuable tips based on insights from their previous customers' experiences. This guidance proved invaluable, making the entire process more informed. We're thoroughly satisfied and would recommend them based on our positive experience.

  45. optimized360 says:
    Susan Bridges
    Mar, 13th, 2020

    This was our 1st time using Outward Consignment Group services. The staff was helpful throughout the entire transaction. They provided prompt shipment and detailed tracking information. The item we received was exactly as described and met all our expectations. It's rare to find such a smooth and reliable service, making our first encounter with OCG truly commendable.

  46. optimized360 says:
    Mark Dewitt
    Oct, 25th, 2019

    Selling my son's car through Outward Consignment Group was surprisingly efficient and fast. I had a question and sent an email; their response came back within an hour, which speaks volumes about their operational efficiency. It's reassuring when a business is so responsive to customer queries!

  47. optimized360 says:
    Linh Payne
    Feb, 6th, 2019

    Communication was swift and clear, with all necessary information promptly provided. The transaction itself was smooth and efficient, characterized by a quick exchange of details. Drop-off and the closing process were handled seamlessly, adding to the overall positive experience...

  48. optimized360 says:
    Edward Bear
    Nov, 28th, 2018

    Had a little trouble navigating the website initially, so I decided to give their 800 number a call. The representative on the other end patiently walked me through every detail I needed to know about their process. They handled the billing swiftly, all with a cheerful attitude. However, what held me back from giving a full five stars was the delivery timing, which could have been smoother...